Case Study – Retail

Case Studies

Case Study – Retail

Introduction
A retailer of a popular global brand is ready to expand their presence in Singapore and the region. The internal logistic management is currently detrimental and taxing to the business; they seek help from Mitsui-Soko Singapore as their third party logistic partner.

The Challenge

An immediate challenge our customer faces is the initial transfer and management of inventory online. Their current practice of managing inventory relies heavily on manual and time-consuming methods.

Solution

We customize a warehouse management system that is suitable for the customer’s range of products and number of SKUs, with the flexibility of increasing the capacity for their future expansion.

Results

The customer is able to reconcile the inventory with near 100% accuracy, thus reducing manpower and asset cost to the business. A brand new Standard Operating Procedure is created by Mitsui-Soko Singapore, improving the efficiency of each process from warehouse process to delivery routing. Initial requirements are surpassed and efficiency is improved.